TERMS OF SERVICE

Account Terms

• You must be 18 years or older to use this service.
• You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
• You are responsible for keeping your password secure. RapidShyp cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
• You may not use the service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of India.
• You are responsible for all activity and content (data, graphics, photos, links) that is uploaded under your RapidShyp account.
• You must not transmit any worms or viruses or any code of a destructive nature.
• A breach or violation of any of the Account Terms as determined in the sole discretion of RapidShyp will result in an immediate termination of your services.

General Conditions

You must read, agree with and accept all of the terms and conditions contained in this User Agreement and the privacy policy before you may become a member of RapidShyp.

• We reserve the right to modify or terminate the Service for any reason, without notice at any time.
• We reserve the right to refuse service to anyone for any reason at any time.
• Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
• RapidShyp does not warrant that the service will be uninterrupted, timely, secure, or error-free.
• RapidShyp does not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
• You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
• RapidShyp does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected.
• You expressly understand and agree that RapidShyp shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.
• In no event shall RapidShyp or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, RapidShyp partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by RapidShyp.
• Verbal or written abuse of any kind (including threats of abuse or retribution) of any RapidShyp customer, RapidShyp employee, member, or officer will result in immediate account termination.
• We do not claim any intellectual property rights over the material you provide to the RapidShyp service.
• By uploading images and item description content to, you agree to RapidShyp.com allow other internet users to view them and you agree to allow RapidShyp to display and store them and you agree that RapidShyp can, at any time, review all the content submitted by you to its Service.
• The failure of RapidShyp to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and RapidShyp and govern your use of the Service, superseding any prior agreements between you and RapidShyp (including, but not limited to, any prior versions of the Terms of Service).
• You shall not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use RapidShyp or RapidShyp trademarks and/or variations and misspellings thereof.
• RapidShyp ensures compliance with data protection laws and secure handling of API data through role-based access, monitoring, encryption, and adherence to applicable policies. Data is retained only as needed for its intended purpose and securely disposed of thereafter. Unauthorized access is promptly reported and usage aligns with required guidelines.
• Personally Identifiable Information (PII) is retained after order delivery for purposes such as order fulfillment, tax compliance, and regulatory obligations. In specific cases, data may be retained longer to meet legal or contractual requirements with strict adherence to applicable laws.
• PII is always encrypted during transmission and storage, ensuring robust protection against unauthorized access.
• Security incidents are reported within 24 hours, with preventive measures, audit logs, and periodic external audits in place to maintain compliance and detect security events.
• By using our services, you agree to adhere to applicable usage policies outlined on official platforms.
• RapidShyp does not pre-screen Content and it is in their sole discretion to refuse or remove any Content that is available via the Service.
• Questions about the Terms of Service should be sent to support at support@rapidshyp.com

Payment of Fees

• The merchant must pay as per the agreement with Rapidshyp from the date of Invoice, or he/she risks the chance of closure/termination of the online store.
• All fees are exclusive of all state and central taxes, service, sales tax or other taxes, fees or charges now in force or enacted in the future (“Taxes”).
• RapidShyp does not provide refunds.

Cancellation and Termination

• Once your account is cancelled all of your Content will be immediately deleted from the Service. Since deletion of all data is final, please be sure that you do in fact want to cancel your account before doing so.
• We will retain your data for as long as necessary to fulfill the purpose for which it was captured. We may retain non-personally identifiable data indefinitely or to the extent allowed by applicable law.
• We reserve the right to modify or terminate the RapidShyp service for any reason, without notice at any time.
• Fraud: Without limiting any other remedies, RapidShyp may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the Site.

Modifications to the Service and Prices

• RapidShyp reserves the right at any time to time to modify or discontinue the Service (or any part thereof) with or without notice.
• RapidShyp shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Banned restricted products and services: You hereby agree that you will not book / handover any good/shipment which is banned, restricted, illegal, prohibited, stolen, or infringing of any third party rights, or which contains any cash, jewellery (excluding artificial jewellery), gold, silver, diamond, platinum, precious metals, precious stones, currency, bullion, financial and security instruments, or any reactive, hazardous or dangerous items/goods which are in breach of any applicable law or of any packaging/transportation guidelines of the concerned logistics vendor; in which cases RapidShyp/its logistic vendor shall not be responsible and liable for the delivery of any such products, any loss, damage, theft or misappropriation of such products.

Without prejudice to the generality of the above, OSBS does not permit hosting of following items:

• Precious stones, gems, and jewellery (including but not limited to antiques bullion (of any precious metal), diamonds, gold, silver, platinum, trophies related to animal hunting, semi-precious stones in any form (including bricks thereof))
• Uncrossed (bearer) drafts / cheque, currency, and coins
• Poison
• Firearms, explosives, and military equipment.
• Hazardous and radioactive material
• Any pornographic material.
• Any Hazardous chemical items (including but not limited to radioactive material, special chemicals, material, equipments and technologies (SCOMET) items, hazardous/chemical waste, corrosive items (acids), machines parts containing oil, grease, toner)
• Any Plants and its related products (including but not limited to oxidizing substances, sand/soils/ores, sandalwood, wood, wood pulp, edible oils, de-oiled groundnut, endangered species of plants and its parts, asbestos)
• Any Drugs and Medicines (including but not limited to cocaine, cannabis, LSD, morphine, opium, psychotropic substances, and such other drugs, poisonous goods, contraband (such as illegal/illicit and counterfeit drugs))
• Any Animals and Human Body related items/product (including but not limited to live stock, cremated or disinterred human being's remains, human being and any animal embryos, human being and any animal remains, human being and any animal corpses, organs/body parts of human being and any animals)

Furthermore, you agree to adhere to a terms of use or other user-type agreement, as well as a privacy policy, governing Your operation of Your Store and Your conduct with Your Store’s customers.

MERCHANT AGREEMENT

RAPIDSHYP PLATFORM AND LOGISTICS MANAGEMENT SOLUTION

Last Updated: 31st January 2025